At Knife Promotion Shop, we understand that timely delivery is crucial for our customers. Whether you’re a knife enthusiast, a collector, or an outdoor adventurer, we strive to ensure that your orders reach you as quickly and efficiently as possible. Below, you’ll find detailed information about our delivery options, shipping times, and more.
Shipping Options
We offer two primary shipping methods to cater to your needs:
- Standard Shipping: This option uses either DHL or FedEx, with a flat rate of $12.95. Orders are typically processed within 1-2 business days, and delivery is expected within 10-15 days after shipping.
- Free Shipping: For orders over $50, we provide free shipping via EMS. This option takes slightly longer, with delivery expected within 15-25 days after shipping.
Delivery Times
Our goal is to get your order to you as quickly as possible. Here’s a breakdown of our delivery times:
- Order Processing: 1-2 business days
- Standard Shipping: 10-15 days after shipping
- Free Shipping: 15-25 days after shipping
International Shipping
We are proud to serve customers worldwide, with the exception of some remote areas in Asia and other regions. Our global reach ensures that knife enthusiasts everywhere can access our premium products. Please note that delivery times may vary depending on your location and customs processing.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and estimate when it will arrive at your doorstep.
Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving it. Please ensure that the product is in its original condition and packaging. For more details on our return policy, visit our Returns & Refunds page.
Contact Us
If you have any questions about your order or need assistance with delivery, our customer service team is here to help. You can reach us at [email protected] or visit our Contact Us page for more information.
Thank you for choosing Knife Promotion Shop. We look forward to serving you and ensuring that your knife and tool needs are met with the highest level of care and efficiency.